Find the Right Installation Resource

Information Needed Before Reviewing Installation Instructions

Before installation, gather the available site, product, tabletop interface, and responsibility details. This check only shows whether enough information is available to review the relevant instructions. It does not confirm that the site or product is ready for installation.

The information may be sufficient to review the product-specific instructions, or additional details may still be needed. Any unresolved fixing, electrical, cabling, or accessory questions should be clarified before the relevant instructions are used.

Stop If the Product Does Not Match the Installation Instructions

Once you have confirmed that the manual or video matches the product, follow the instructions step by step.

Stop and seek clarification if you find any of the following:

Desktop and Fixing

• A locally sourced desktop has no clear fixing details

• The hole pattern, inserts, underside condition, or desktop construction does not match the drawing

Electrical Connections

• A plug, connector, cable, control box, or handset does not match what is shown in the instructions

• A connection cannot be made as shown without force or modification

Accessories and Cables

• An accessory or cable-management item is not covered by the instructions

• There is not enough cable clearance or slack to route the cable as shown

Do not drill new holes, modify any component, force a connection, or install the affected item until the mismatch has been clarified.

Plan Workstation and Benching Installations

Workstation, benching, and multi-station installations require more planning information than a single-desk installation.

Layout and Stations

• Project layout and total number of stations

• Room, floor, zone, or station references used for the project

Configuration and Packages

• Differences in desktops, screens, power, cables, or accessories

• Carton groups and packing-list references for each station or group

• Drawings or instructions supplied for each configuration

Local Responsibilities

• For frame-only orders, who supplies and installs the locally sourced tabletop

• Who is responsible for local electrical work and who handles assembly

• Contact person for unresolved project or installation questions

If any station, component, package, or installation detail does not match the order information, stop work on that station and record the difference. Do not apply the same installation approach to other stations until the difference has been clarified. Before assembly, check the received packages, their labels and quantities, and any visible damage.

Check Packages and Parts Before Assembly

After delivery, check the shipment against the order information and packing list. Record each carton or package label reference, compare the expected and received carton quantities, and identify any missing, incorrect, or visibly damaged parts. For multi-station deliveries, add the relevant room, floor, or station reference.

Receiving Record

• Order reference and relevant order details

• Carton, package, and label reference

• Part or component name, number, or label reference, if available

• Expected and received carton quantities

• Missing, incorrect, or visibly damaged parts

• Clear photos of labels, packages, parts, and visible damage

If a part is missing, incorrectly identified, or visibly damaged in a way that may affect installation, stop the affected installation work. Record the issue with clear photos and, where useful, video, then report it promptly to the purchasing or project contact. Keep the affected packaging and labels for reference.